Returns & Exchanges
30-Day Returns
Not satisfied? Return any eligible item within 30 days of delivery.
Free Return Shipping
We cover the cost of return shipping for defective or incorrect items.
Full Refund
Get 100% of your money back to your original payment method.
How to Return (Step by Step)
1
Initiate Return
Log into your account, go to 'My Orders', select the item and click 'Return Item'.
2
Pack Your Item
Place the unused item in its original packaging along with the receipt or packing slip.
3
Ship It Back
Print the provided return label and drop the package at your nearest courier facility.
4
Get Your Refund
Once we receive and inspect the item, your refund is processed in 5-7 business days.
What can I return?
Eligible for Return
- Unused items in original, unbroken packaging
- Defective or malfunctioning products
- Wrong items shipped by mistake
- Items damaged during transit (report within 48 hrs)
Non-Returnable
- Opened paints, inks, markers, or mediums
- Custom or personalized orders
- Clearance/Sale items below ₹199
- Gift cards and digital downloads
Refund Timeline
Package Received & Inspection
1-2 Days
Refund Processing
3-5 Days
Bank Credit
2-3 Days
*Times may vary depending on your bank or credit card issuer.
Need Help?
Our support team is here to assist you with your returns and exchanges.